You will be notified when your participant’s credential is ready for pick up, approximately 2 weeks from the date we received your approval. The following must be completed prior to credential notification:
- Registration authorization by RCA
- Payment processed
- Background screen passed
- Credential printed and shipped
If you have not received any information within 3 weeks of registration, email RAPIDGate Customer Support
Your employees can ensure a successful credential issuance and avoid delays by scheduling their appointment within the 60-day timeframe, and by providing the required identity documents when they go to receive their RAPIDGate credential.