When should my participant expect to receive their RAPIDGate Premier Credential?

You will be notified when your participant’s credential is ready for pick up, approximately 2 weeks from the date we received your approval. The following must be completed prior to credential notification:

  1. Registration authorization by RCA
  2. Payment processed
  3. Background screen passed
  4. Credential printed and shipped

If you have not received any information within 3 weeks of registration, email RAPIDGate Customer Support

Your employees can ensure a successful credential issuance and avoid delays by scheduling their appointment within the 60-day timeframe, and by providing the required identity documents when they go to receive their RAPIDGate credential.