If your credential is damaged or lost:
- Call 1-877-727-4342 immediately
- RAPIDGate Company Administrator (RCA) needs provide authorization and method of payment for a replacement credential
- You and/or RCA will be notified when credential is available for pick up
NOTE: The RAPIDGate program will deactivate your damaged/lost credential.
A $40 Credential Management Fee will apply, plus any applicable taxes and surcharges. (For facilities in Guam, the Credential Management Fee is $41.60.)