For General Information Contact:

RAPIDGate Customer Support Inquiries
1.877.RAPIDGate (1.877.727.4342)
If you are point of contact from an installation or facility, please call 800.419.1201

Business and Holiday Hours:
Assistance is available from 2 a.m. to 7 p.m. Pacific Standard Time, Monday through Thursday and 2 a.m. to 5 p.m. Pacific Standard Time on Friday.

Holiday Early Closures (2 a.m. to 1 p.m. Pacific Standard Time):
Day after Thanksgiving, Christmas Eve, New Year's Eve

Holiday Closures:
New Year's Day, Martin Luther King Day, President's Day, Easter, Memorial Day, Independence Day, Labor Day, Columbus Day, Veteran's Day, Thanksgiving Day, Christmas Day

DoD and Federal Government




Marketing and Press Inquiries


SureID Corporate Headquarters
5800 NW Pinefarm Place
Hillsboro, OR 97124


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